Founded in 1979 Taoyuan, Taiwan, SONGMARK started his business as a producer of plastic components by using plastic injection manufacturing equipment through the processes.
Along with the growth of business, SONGMARK has been recognized by customers’ needs, as listening to customers suggestions and taking a pro-active approach is our main target. We, therefore, took the challenge of restructuring business model in 2000 so as to provide the resources & capabilities to meet the customers’ needs with total solutions. The new infrastructure empowered us to be more diverse to source various kinds of products and the products which we manufactured are more value-added by building these into assemblies’ parts. In this vein, all the products can be tested which give us the ability to move further up the bills of materials and offering our customers the benefits of total solutions. The long-term cooperation we have with our customers is to provide kits of parts, built and tested sub-assemblies and fully assembled products by providing an integrated solution.
SONGMARK is fully equipped to manage complex products by using the expertise of its engineers, supply chain and utilizing the resource of its suppliers. Through this approach, which engages everyone to ensure that any technical, commercial issue and customers time lines are carefully examined. The regular contact between the customers and SONGMARK sales team is also an essential factor of the project team to facilitate all the operation precisely and smoothly.
SONGMARK has been investing over years and will continue to strengthen its staffs and equipment to ensure that the needs of customers can be well arranged.
While dealing with technically demanding and commercially sensitive products which will be manufactured and sourced from the SONGMARK partners. The expertise of engineering, and manufacturing departments will be working in collaboration with, the supply chain management team ensuring that we have a cross functional expertise to manage the complete process. For projects reaching the key milestones and deliverables, SONGMARK fully agrees that communication is the key to success. We sincerely believe in an open approach with both customers and suppliers which will be helpful when the challenges are encountered. By using the suppliers and our own resources as a team approach which will enables us to make challenges into opportunities. We fully understand that integration is not only the products but also the “Total Integration” with our partners and customers.
To be a reliable partner for customers by providing manufacturing expertise and quality products.
Beyond customers' expectation, increase company profit and employee welfare.
This policy applies to all activities undertaken by SONGMARK and impacts upon key suppliers and customers. We are committed to minimizing the environmental impact of our operations, in particular, we will achieve this through our commitment to:
- Comply with all relevant legislation and regulations
- Regularly review the environmental impact of our activities, endeavor to reduce our overall environmental impact and prevent waste using best practice techniques
- Involve employees in our environmental program and provide necessary support to enable them to discharge their responsibilities
- Sustain a program of continual improvement in environmental performance incorporating suitable measurement and monitoring mechanisms
- Work with our suppliers to encourage them to develop environmental protection
We have the capability to take a concept design through the development life cycle phases with our customers. Customers will often come to SONGMARK with existing designs that require reverse engineering so that features can be enhanced or be manufactured by using latest technologies. When developing new and enhancing existing products we will provide feedback and recommendations to customers to minimize and mitigate risks. The engineers at SONGMARK have the experience and knowledge to advise customers on manufacturing processes and the capabilities of these processes. Being an integrator, we adopt the same principles with our suppliers and we will support our customers with any design reviews so that a design package can jointly manufactured.
SONGMARK is an organization which cares and understands the employees’ wellbeing, health and safety. Being engaged in the business, we recognize that we are only as good as the people that are within it, the manufacturing and supporting function areas are to a high standard offering safe, clean, bright and well ventilated for our employees to work. The teams of employees at SONGMARK are encouraged and empowered to bring new ideas and improvements to the organization.
SONGMARK considers itself as part of the local community, we therefore work closely with its residents and local governments to ensure we are operating in a Safe and Environmentally Green manor. Being a member of the community, we support and sponsor one of the emergency services namely Taoyuan City Speedy Rescue Association, which is a non-profit service operated by volunteers.
SONGMARK have a comprehensive quality and inspection capability, and believe that the quality of any part or assembly is a result of a quality design and robust manufacturing processes. The quality engineers offer support when verifying products when the manufacturing processes are being created. SONGMARK will use the ISO standards to determine frequency of checks when creating quality plans. It would be standard practice for any new part to be verified by the quality engineers and the results recorded using a “First Article Inspection Report”. As part of the quality plans SONGMARK would be requesting from the customer if there are any critical features that require any additional verification. This process is also used by SONGMARK suppliers which will either be verified at source or will be verified as part of the goods inwards process.
Our Inspection department is equipped with the following equipment:
- First Article Inspection Report (FAIR)
- Initial sample inspection report (ISIR)
- Tool trial reports
- ISO Sampling Plans
- Reverse engineering via laser scanning
- 2.5D Measuring
- CMM precision measuring